104 1/2 W 9th Ave Suite 500

Winfield, KS 67156

Mon - Thurs 8 am - 5 pm CT

Fri 8 am - 4 pm CT

support@custominternet.biz

Logo for Custom Internet Services LLC

104 1/2 W 9th Ave Suite 500

Winfield, KS 67156

Mon - Thurs 8 am - 5 pm CT

Fri 8 am - 4 pm CT

support@custominternet.biz

104 1/2 W 9th Ave Suite 500

Winfield, KS 67156

Mon - Thurs 8 am - 5 pm CT

Fri 8 am - 4 pm CT

support@custominternet.biz

Steve Strom, Owner/IT Integration 2019

Steve Strom

Owner

Since 2003
Specialties:  Cybersecurity, Data Protection, Disaster Recovery, Networking

Accordion Content

Certifications:

  • Microsoft Certified Professional
    • Microsoft (www.microsoft.com)
      Microsoft Certified Professional (MCP) is a certification that validates IT professional and developer technical expertise through rigorous, industry-proven, and industry-recognized exams. MCP exams cover a wide range of Microsoft products, technologies, and solutions.
  • Microsoft Certified Systems Administrator
    • Microsoft (www.microsoft.com)
      The Microsoft Certified Solutions Associate (MCSA) shows that IT professional has the core technical skills required to build a sustainable career in IT.
  • Microsoft Certified Trainer Alumni
    • Microsoft (www.microsoft.com)
      Microsoft Certified Trainers (MCT) are the premier technical and instructional experts in Microsoft technologies. In recognition of their significant contributions Microsoft created the MCT Alumni program. This program is for all MCTs in good standing who no longer train as part of hte MCT program and who desire to maintain their relationship with the MCT community.
  • Linux+
    • CompTIA (www.comptia.com)
      CompTIA Linux+ is a vendor-neutral certification that validates the fundamental knowledge and skills required of junior Linux administrators.
  •  Security+
    • CompTIA (www.comptia.org)
      CompTIA Security+ certification designates knowledgeable professionals in the field of security, one of the fastest growing fields in IT.
  • NSTISSI 4011
    • Granted by the NSA and the Committee on National Security Systems (CNSS)
  • GSEC (GIAC Security Essentials)
    • GIAC (www.giac.org)
      GIAC Security Essentials Certification shows an understanding of IT systems beyond simple terminology and concepts.
  • GICSP (Global Industrial Cyber Security Professional)
    • GIAC (www.giac.org)
      Global Industrial Cyber Security Professionals have shown an understanding of the IT, engineering and cybersecurity knowledge necessary for security of industrial control systems from design through retirement.
  • GCIH (GIAC Certified Incident Handler)
    • GIAC (www.giac.org)
      GIAC Certified Incident Handlers have shown an understanding of how to detect, respond, and resolve computer security incidents.
  • GCIA (GIAC Certified Intrusion Analyst)
    • GIAC (www.giac.org)
      GIAC Certified Intrusion Analysts have shown an understanding of how to configure and monitor intrusion detection systems as well as read, interpret and analyze network traffic and related log files.
  • GWEB (GIAC Web Application Defender)
    • GIAC (www.giac.org)
      GIAC Web Application Defenders have shown an understanding of common web application errors and how they are best defended.
  • GCFA (GIAC Certified Forensic Analyst)
    • GIAC (www.giac.org)
      GIAC Certified Forensic Analysts have shown an understanding of how to collect and analyze data from Windows and Linux computer systems as well as anti-forensic techniques used by attackers.
  • GCPM (GIAC Certified Project Manager)
    • GIAC (www.giac.org)
      GIAC Certified Project Managers have shown an understanding of how to lead project teams effectively utilizing skills associated with communication, time, cost, quality, procurement and risk management

Steve is the Owner/CTO for Custom Internet Services.  Steve has over 20 years of experience in Information Technology and taught IT for 12 years at the college level.  He holds a number of IT certifications from Microsoft and CompTIA and has served as a reviewer or technical editor for several Microsoft certification course books.  His cybersecurity experience includes holding a number of Global Information Assurance Certifications (GSEC, GCIA, GCIH, GCFA, GWEB, GICSP) as well as the NSTISSI 4011 sponsored by the Committee on National Security Systems.

Stacey Higdon

Website Designer

Since 2013
Specialties:  Website Design, Local Listings, Social Media, Microsoft Office

Accordion Content

Education:

  • B.S. from Fort Hays State University
  • Information Security Certificate of Completion

Certifications:

  • WAIO.1x:  Introduction to Web Accessibility
    • W3Cx (w3cx.org)
      Get a strong foundation in digital accessibility to make website and apps work well for people with disabilities, meet international standards, and provide a better user experience for everyone.
  • Social Marketing
    • Hootsuite Academy (education.hootsuite.com)
      The Social Marketing Certification indicates competency and proficiency in the tactical applications of the essential elements of social marketing, including social media strategy, community building, content marketing and social media advertising.
  • SEO Fundamentals
    • SEMRush (www.semrush.com)
      Certification test covers SEO fundamentals including: search engine basics, technical SEO, link signals, On-page signals, SEO for mobile, other ranking signals, international SEO, and local SEO.
  • Link Building
    • SEMRush (www.semrush.com)
      Certification test covers how to build a relevant backlink profile for a website, keeping clear of bad backlinks, as well as proper internal linking.
  • Microsoft Office Word Expert 2013
    • Microsoft (www.microsoft.com)Microsoft Word Expert 2013 Certification earners proficiently use the basic and advanced features of Word 2013 for documents, content management, and advanced formatting. They customize their Word environments to meet project needs and to enhance productivity in expert-level documents which include business plans, research papers, books, specialized brochures, and mass mailings. Earners may include editors, project managers, business information workers, and educators.
  • Microsoft Office Specialist Excel 2013
    • Microsoft (www.microsoft.com)Earners have a fundamental understanding of the Excel environment and the ability to complete tasks independently. They know and demonstrated the correct application of the principal features of Excel 2013. These candidates are able to create and edit a workbook with multiple sheets for a variety of purposes and situations.

Stacey helps small businesses and organizations design and, if necessary, “untangle” their web presence.  This could include designing a website, managing social media accounts, claiming and updating local directory listings, or helping get control of unwanted, auto-generated web content.

Stacey’s favorite part of web management is watching the small businesses she helps make use of their new web presence.

Stacey Higdon, Web Management 2019
Gavin Rose, Technical Services 2019

Gavin Rose

Cybersecurity Analyst

Since 2016
Specialties:  Cybersecurity, HIPAA, Mobile Device Management

Accordion Content

Education:

Certifications:

  • CompTIA PenTest+
    • CompTIA (www.comptia.org)
      Earners of the CompTIA PenTest+ certification have the knowledge and skills necessary to perform hand-on penetration testing to identify exploit, report and manage vulnerabilities on a network
  • Cyber Security Analyst +
    • CompTIA (www.comptia.org)
      Earners of the CompTIA CySA+ certification have the skills, knowledge, and ability to address security analytics, intrusion detection and respond in order to identify attacks and defend networks.
  •  Security+
    • CompTIA (www.comptia.org)
      CompTIA Security+ certification designates knowledgeable professionals in the field of security, one of the fastest growing fields in IT.

Gavin provides guidance for cities and small businesses to improve cyber security, Windows administration and mobile device management. 

His best days at work are when he can help someone with a problem. Many times, when Gavin gets a call, it is a client’s worst day because their computer is not working when they need it. Being able to help a client get back to what they are needing to do, means making their day just a little better. 

David Brodbeck

Network Engineer

Since 2018
Specialties:  Networking, Systems Implementation, Scripting

Accordion Content

Previous Job Experiences:

  • USAF
    • 6 yrs Active Duty
    • 7 yrs Reserve – Civil Engineering
  • Help Desk Support
  • Network Administration
  • Software Development

Education:

  • B.S. Computer Science
  • B.A. Mathematics
  • A.A.S. Computer Forensics
  • A.A.S. Construction Technology

Certifications:

  • A+
    • CompTIA (www.comptia.com)
      CompTIA A+ certified professional are proven problem sovlers.  They support today’s core technologies from security to cloud to data management and more.  CompTIA A+ is the industry standard for launching IT careers into today’s digital world.
  • Network+
    • CompTIA (www.comptia.com)
      Network+ ensures an IT professional has the knowledge and skills to design and implement function networks, configure, manage, and maintain essential network devices, use devices such as switches and routers to segment network traffic and create resilient networks, identify benefits and drawbacks of existing network configurations, implement network security, standards, and protocols, troubleshoot network problems, and support the creation of virtualized networks.

David designs, builds and operates a variety of network, systems and software tools to meet our client’s specific IT and business needs, using industry best practices. He performs rapid first responses to network and system threats, as well as implements preventive tools or procedures for those networks and systems. David also creates custom solutions to fit client requirements outside what can be bought ‘on shelf’.

Most of the clients that David helps are in the electricity generation, purchasing and distribution business. He also helps support our clients that have special website design requirements that are outside the capabilities of our normal tool-set.

His best days are when broken things get fixed, new capabilities are added or when clients are happy with his work.

David is the one we go to for implementing solutions to problems there is no ‘How To’ for.

David Brodbeck, Network Services 2019
Shaunna Shelton, Web Services 2019

Shaunna Shelton

Marketing Director

Since 2018
Specialties:  Web Design, Local Listings, Website Analytics, Email Marketing, Search Engine Optimization

Accordion Content

Certifications:

  • SEO Fundamentals Certificate
    • SEMRush (www.semrush.com) Certification test covers SEO fundamentals including:  search engine basics, technical SEO, link signals, On-page signals, SEO for mobile, other ranking signals, international SEO, and local SEO.
  • Google My Business Basics
    • Google (www.google.com) Learn how to use your free Google My Business to create listings that will stand out when customers search online.

Shaunna uses her web design and Google My Business local listing skills to help out small businesses all across the United States.  Though she has worked on sites of all sizes, her favorite are simple, one-page sites that make it easy for potential customers to find and contact business owners. 

Shaunna is able to use the customer service skills she developed working as a billing clerk to communicate with clients to help them build out an online presence that represents their business.  The highlight of her day is turning a new client’s website live!

Daniel Holland

Network Technician

Since 2022
Specialties:  Customer Service, Computer Setup, Networking

Accordion Content

Certifications:

  • Network+
    • CompTIA (www.comptia.com)
      Network+ ensures an IT professional has the knowledge and skills to design and implement function networks, configure, manage, and maintain essential network devices, use devices such as switches and routers to segment network traffic and create resilient networks, identify benefits and drawbacks of existing network configurations, implement network security, standards, and protocols, troubleshoot network problems, and support the creation of virtualized networks.
headshot of Network Technician, Daniel Holland
Steve Strom, Owner/IT Integration 2019

Steve Strom

Owner

Since 2003
Specialties:  Cybersecurity, Data Protection, Disaster Recovery, Networking

Accordion Content

Certifications:

  • Microsoft Certified Professional
    • Microsoft (www.microsoft.com) Microsoft Certified Professional (MCP) is a certification that validates IT professional and developer technical expertise through rigorous, industry-proven, and industry-recognized exams. MCP exams cover a wide range of Microsoft products, technologies, and solutions.
  • Microsoft Certified Systems Administrator
    • Microsoft (www.microsoft.com) The Microsoft Certified Solutions Associate (MCSA) shows that IT professional has the core technical skills required to build a sustainable career in IT.
  • Microsoft Certified Technology Specialist:  Windows 7 Configuration
    • Microsoft (www.microsoft.com) The Microsoft Certfied Technology Specialist has proven skills in Windows 7.
  • Microsoft Certified Trainer Alumni
    • Microsoft (www.microsoft.com) Microsoft Certified Trainers (MCT) are the premier technical and instructional experts in Microsoft technologies. In recognition of their significant contributions Microsoft created the MCT Alumni program. This program is for all MCTs in good standing who no longer train as part of hte MCT program and who desire to maintain their relationship with the MCT community.
  • Linux+
    • CompTIA (www.comptia.com) CompTIA Linux+ is a vendor-neutral certification that validates the fundamental knowledge and skills required of junior Linux administrators.
  •  Security+
    • CompTIA (www.comptia.org) CompTIA Security+ certification designates knowledgeable professionals in the field of security, one of the fastest growing fields in IT.
  • NSTISSI 4011
    • Granted by the NSA and the Committee on National Security Systems (CNSS)
  • GSEC (GIAC Security Essentials)
    • GIAC (www.giac.org) GIAC Security Essentials Certification shows an understanding of IT systems beyond simple terminology and concepts.
  • GICSP (Global Industrial Cyber Security Professional)
    • GIAC (www.giac.org) Global Industrial Cyber Security Professionals have shown an understanding of the IT, engineering and cybersecurity knowledge necessary for security of industrial control systems from design through retirement.
  • GCIH (GIAC Certified Incident Handler)
    • GIAC (www.giac.org) GIAC Certified Incident Handlers have shown an understanding of how to detect, respond, and resolve computer security incidents.
  • GCIA (GIAC Certified Intrusion Analyst)
    • GIAC (www.giac.org) GIAC Certified Intrusion Analysts have shown an understanding of how to configure and monitor intrusion detection systems as well as read, interpret and analyze network traffic and related log files.
  • GWEB (GIAC Web Application Defender)
    • GIAC (www.giac.org) GIAC Web Application Defenders have shown an understanding of common web application errors and how they are best defended.
  • GCFA (GIAC Certified Forensic Analyst)
    • GIAC (www.giac.org) GIAC Certified Forensic Analysts have shown an understanding of how to collect and analyze data from Windows and Linux computer systems as well as anti-forensic techniques used by attackers.
  • GCPM (GIAC Certified Project Manager)
    • GIAC (www.giac.org) GIAC Certified Project Managers have shown an understanding of how to lead project teams effectively utilizing skills associated with communication, time, cost, quality, procurement and risk management

Steve is the Owner/CTO for Custom Internet Services.  Steve has over 20 years of experience in Information Technology and taught IT for 12 years at the college level.  He holds a number of IT certifications from Microsoft and CompTIA and has served as a reviewer or technical editor for several Microsoft certification course books.  His cybersecurity experience includes holding a number of Global Information Assurance Certifications (GSEC, GCIA, GCIH, GCFA, GWEB, GICSP) as well as the NSTISSI 4011 sponsored by the Committee on National Security Systems.

Stacey Higdon, Web Management 2019

Stacey Higdon

Website Designer

Since 2013
Specialties:  Website Design, Local Listings, Social Media, Microsoft Office

Accordion Content

Education:

  • B.S. from Fort Hays State University
  • Information Security Certificate of Completion

Certifications:

  • Social Marketing
    • Hootsuite Academy (education.hootsuite.com)
      The Social Marketing Certification indicates competency and proficiency in the tactical applications of the essential elements of social marketing, including social media strategy, community building, content marketing and social media advertising.
  • SEO Fundamentals
    • SEMRush (www.semrush.com)
      Certification test covers SEO fundamentals including: search engine basics, technical SEO, link signals, On-page signals, SEO for mobile, other ranking signals, international SEO, and local SEO.
  • Microsoft Office Word Expert 2013
    • Microsoft (www.microsoft.com)

      Microsoft Word Expert 2013 Certification earners proficiently use the basic and advanced features of Word 2013 for documents, content management, and advanced formatting. They customize their Word environments to meet project needs and to enhance productivity in expert-level documents which include business plans, research papers, books, specialized brochures, and mass mailings. Earners may include editors, project managers, business information workers, and educators.

  • Microsoft Office Specialist Excel 2013
    • Microsoft (www.microsoft.com)

      Earners have a fundamental understanding of the Excel environment and the ability to complete tasks independently. They know and demonstrated the correct application of the principal features of Excel 2013. These candidates are able to create and edit a workbook with multiple sheets for a variety of purposes and situations.

Stacey focuses on business applications of web technologies and how cybersecurity concerns are addressed in a web environment.  She holds a degree from Fort Hays State University and an Information Security Certificate from Cowley County Community College.  Stacey specializes in making difficult concepts easy to grasp.

Gavin Rose, Technical Services 2019

Gavin Rose

Cybersecurity Analyst

Since 2016
Specialties:  Cybersecurity, HIPAA, Mobile Device Management

Accordion Content

Education:

Certifications:

  • Cyber Security Analyst +
  •  Security+
    • CompTIA (www.comptia.org) CompTIA Security+ certification designates knowledgeable professionals in the field of security, one of the fastest growing fields in IT.

Gavin provides guidance for cities and small businesses to improve cyber security, Windows administration and mobile device management. 

His best days at work are when he can help someone with a problem. Many times, when Gavin gets a call, it is a client’s worst day because their computer is not working when they need it. Being able to help a client get back to what they are needing to do, means making their day just a little better. 

David Brodbeck, Network Services 2019

David Brodbeck

Network Engineer

Since 2018
Specialties:  Networking, Systems Implementation, Scripting

Accordion Content

Previous Job Experiences:

  • USAF
    • 6 yrs Active Duty
    • 7 yrs Reserve – Civil Engineering
  • Help Desk Support
  • Network Administration
  • Software Development

Education:

  • B.S. Computer Science
  • B.A. Mathematics
  • A.A.S. Computer Forensics
  • A.A.S. Construction Technology

Certifications:

  • A+
    • CompTIA (www.comptia.com)
      CompTIA A+ certified professional are proven problem sovlers.  They support today’s core technologies from security to cloud to data management and more.  CompTIA A+ is the industry standard for launching IT careers into today’s digital world.
  • Network+
    • CompTIA (www.comptia.com)
      Network+ ensures an IT professional has the knowledge and skills to design and implement function networks, configure, manage, and maintain essential network devices, use devices such as switches and routers to segment network traffic and create resilient networks, identify benefits and drawbacks of existing network configurations, implement network security, standards, and protocols, troubleshoot network problems, and support the creation of virtualized networks.

David designs, builds and operates a variety of network, systems and software tools to meet our client’s specific IT and business needs, using industry best practices. He performs rapid first responses to network and system threats, as well as implements preventive tools or procedures for those networks and systems. David also creates custom solutions to fit client requirements outside what can be bought ‘on shelf’.

Most of the clients that David helps are in the electricity generation, purchasing and distribution business. He also helps support our clients that have special website design requirements that are outside the capabilities of our normal tool-set.

His best days are when broken things get fixed, new capabilities are added or when clients are happy with his work.

David is the one we go to for implementing solutions to problems there is no ‘How To’ for.

Shaunna Shelton, Web Services 2019

Shaunna Shelton

Marketing Director

Since 2018
Specialties:  Web Design, Local Listings, Website Analytics, Email Marketing, Search Engine Optimization

Accordion Content

Certifications:

  • SEO Fundamentals Certificate
    • SEMRush (www.semrush.com) Certification test covers SEO fundamentals including:  search engine basics, technical SEO, link signals, On-page signals, SEO for mobile, other ranking signals, international SEO, and local SEO.
  • Google My Business Basics
    • Google (www.google.com) Learn how to use your free Google My Business to create listings that will stand out when customers search online.

Shaunna uses her web design and Google My Business local listing skills to help out small businesses all across the United States.  Though she has worked on sites of all sizes, her favorite are simple, one-page sites that make it easy for potential customers to find and contact business owners. 

Shaunna is able to use the customer service skills she developed working as a billing clerk to communicate with clients to help them build out an online presence that represents their business.  The highlight of her day is turning a new client’s website live!

headshot of Network Technician, Daniel Holland

Daniel Holland

Network Technician

Since 2022
Specialties:  Customer Service, Computer Setup, Networking

Previous Job Experiences:

  • USAF
    • 5 yrs Active Duty – Cryptologic Network Warfare Specialist

Education:

Certifications:

  • Network+
    • CompTIA (www.comptia.com)
      Network+ ensures an IT professional has the knowledge and skills to design and implement function networks, configure, manage, and maintain essential network devices, use devices such as switches and routers to segment network traffic and create resilient networks, identify benefits and drawbacks of existing network configurations, implement network security, standards, and protocols, troubleshoot network problems, and support the creation of virtualized networks.

Hunter works with Lock Your Data to be sure clients–and their data–are securely protected with online backups.  Hunter feels most accomplished when he is able to make technology work after being tasked with a difficult problem.