Business IT Support Packages
Your business relies on technology every day—from email and collaboration to cybersecurity and data protection. Our Business Support Packages deliver the essential services needed to reduce downtime, strengthen security, and simplify your technology environment.
IT Support For Your Business Technology
Email & Email Security
Email remains one of the most critical—and most targeted—business communication tools. Our Email & Security services help safeguard your inboxes from spam, phishing attacks, malware, and unauthorized access while ensuring reliable communication across your organization.
Modern Endpoint Protection
Protect every device connected to your business network with advanced endpoint security solutions. We help secure desktops, laptops, and mobile devices against modern cyber threats through proactive detection and response technologies.
Basic Office Productivity Software
Give your team the essential tools they need to communicate, create, and collaborate effectively. Our packages include access to core business productivity applications that support day-to-day operations.
Inter-Office Chat Tools
Keep your team connected regardless of location. Integrated business chat solutions enable instant communication, file sharing, and collaboration, helping employees work together more efficiently.
Password Management Tools
Weak or reused passwords are one of the most common security risks businesses face. Our password management tools help employees create, store, and manage strong passwords securely.
Cybersecurity Training Videos
Technology alone cannot stop every cyber threat. Empower your team with engaging cybersecurity training videos that teach employees how to recognize and respond to common security risks.
Security Monitoring & Alerts
Our proactive monitoring services continuously watch for suspicious activity and potential security issues. When threats are detected, alerts are generated so they can be investigated and addressed quickly.
Vulnerability Monitoring & Alerts
Cyber threats evolve constantly, making regular vulnerability management essential. We monitor systems for known vulnerabilities and help ensure security weaknesses are identified before they become major problems.
Microsoft 365 Administration
Managing software for an entire office can be complex and time-consuming. Our Microsoft 365 administration services help keep your cloud environment optimized, secure, and properly maintained.
Business Basic Support
$40
/ Per User / Month- <strong>Up to 1 PC*</strong>
- Email & Email Security
- Modern Endpoint Protection
- 60 Days of Backups (Email & One Drive Files)
- Recovery of Email & OneDrive Files (Billed At An Hourly Rate)
- Basic Office Email & Productivity Software
- Inter-Office Chat Tools
- Password Management Tools
- Cybersecurity Training Videos
- Security Monitoring & Alerts
- Remediation of Security Issues (Billed At An Hourly Rate)
- Vulnerability Monitoring & Alerts
- Remediation of Vulnerabilities (Billed At An Hourly Rate)
- Microsoft 365 Administration (Add/Remove Users, Implement Baseline Tenant Policies)
- Monthly Support (Billed At An Hourly Rate)
Business Pro Support
$80
/ Per User / Month- Up to 2 PCs*
- Email & Email Security
- Modern Endpoint Protection
- 60 Days of Backups (Email & One Drive Files)
- Recovery of Email & OneDrive Files (1 Recovery Action/Month)
- Basic Office Email & Productivity Software
- Inter-Office Chat Tools
- Password Management Tools
- Cybersecurity Training Videos
- Security Monitoring & Alerts
- Remediation of Security Issues (Billed At An Hourly Rate)
- Vulnerability Monitoring & Alerts
- Remediation of Vulnerabilities (30 Minutes/Month)
- Microsoft 365 Administration (Add/Remove Users, Implement Baseline Tenant Policies)
- Monthly Support (Up to 30 Minutes/Month)
Business Premium Support
$180
/ Per User / Month- Up to 1 PC*
- Email & Email Security
- Modern Endpoint Protection
- 60 Days of Backups (Email & One Drive Files)
- Recovery of Email & OneDrive Files (3 Recovery Actions/Month)
- Basic Office Email & Productivity Software
- Inter-Office Chat Tools
- Password Management Tools
- Cybersecurity Training Videos
- Security Monitoring & Alerts
- Remediation of Security Issues (Billed At An Hourly Rate)
- Vulnerability Monitoring & Alerts
- Remediation of Vulnerabilities (30 Minutes/Month)
- Microsoft 365 Administration (Add/Remove Users, Implement Baseline Tenant Policies)
- Monthly Support (Up to 1 Hour/Month)
Features | Business Basic Support $40/month Per User Up to 1 PC* | Business Pro Support $80/month Per User Up to 2 PCs* | Business Premium Support $180/month Per User Up to 2 PCs & 1 Mobile Devices* |
|---|---|---|---|
Email & Email Security | |||
Modern Endpoint Protection | |||
60 Days of Backups (Email & OneDrive Files) | |||
Recovery of Email & OneDrive Files | Billed At An Hourly Rate | 1 Recovery Action/Month | 3 Recovery Actions/Month |
Basic Office Email & Productivity Software | |||
Inter-Office Chat Tools | |||
Password Management Tools | |||
Cybersecurity Training Videos | |||
Security Monitoring & Alerts | |||
Remediation of Security Issues | Billed At An Hourly Rate | Billed At An Hourly Rate | Billed At An Hourly Rate |
Vulnerability Monitoring & Alerts | |||
Remediation of Vulnerabilities | Billed At An Hourly Rate | 30 Minutes/Month | Unlimited |
Microsoft 365 Administration (Add/Remove Users, Implement Baseline Tenant Policies) | |||
Monthly Support Credits | 30 Minutes/Month | 1 Hour/Month | |
Schedule An Onboarding Call
Schedule a quick onboarding call with our team to discuss your business goals, current technology environment, and security needs.
During your call, we’ll:
- Review your business requirements and challenges
- Help you choose the right support package (if needed)
- Answer any questions about included services and pricing
- Discuss onboarding timelines and next steps
- Ensure your organization gets the protection and support it needs
FAQs About Business IT Support
Yes. Our packages are designed specifically with small businesses in mind. Our packages provide enterprise-level security and technology management without the need for a large internal IT department.
Absolutely. Our Business IT Support packages include changes to users and implementing baseline tenant policies.
Additional changes are available upon request and are billed at an hourly rate.
All of our Business IT Support packages include proactive vulnerability monitoring and alerts.
We can also provide remediation services based on your support plan:
- Business Basic Support: Billed At An Hourly Rate
- Business Pro Support: Up to 30 Minutes/Month
- Business Premium Support: Unlimited
All of our Business IT Support packages include proactive security monitoring and alerts.
Remediation services are available upon request and are billed at an hourly rate.
Absolutely! You can scale up your package as new employees and devices are added to your office environment.
As a way of thanking our most committed customers, we offer discounts when clients make an annual commitment.
- 5% off monthly billing with an annual commitment
- 10% off annual billing with an annual commitment
We also offer discounts on pre-purchased monthly support credits of 5 hours or more.
